Frequently Asked Questions – ksubyjeans.com
Orders & Shipping
- How do I track my order?
Use the tracking number in your confirmation email or visit ksubyjeans.com/track-order - What shipping options are available?
Standard (3-5 business days) and Express (1-2 business days)
Returns & Exchanges
- What’s your return policy?
Unworn items can be returned within 30 days via ksubyjeans.com/returns - Are return fees covered?
Free returns for U.S. orders, international customers pay return shipping
Sizing & Fit
- How do I choose the right size?
Check our detailed Denim Fit Guide on each product page - Do your jeans stretch?
Yes, most styles contain 2% elastane for comfort
Product Care
- How should I wash my jeans?
Turn inside out, cold wash, hang dry to preserve color - How do I remove stains?
Spot clean with mild detergent – avoid bleach
Sustainability
- Are your materials eco-friendly?
We use organic cotton and recycled fabrics – learn more at ksubyjeans.com/sustainability
Wholesale & Bulk Orders
- Do you offer wholesale?
Yes, apply at ksubyjeans.com/wholesale - What’s the minimum order?
$500 for first wholesale purchase
For more help, visit our Help Center: ksubyjeans.com/help
