Frequently Asked Questions – ksubyjeans.com

Orders & Shipping

  • How do I track my order?
    Use the tracking number in your confirmation email or visit ksubyjeans.com/track-order
  • What shipping options are available?
    Standard (3-5 business days) and Express (1-2 business days)

Returns & Exchanges

  • What’s your return policy?
    Unworn items can be returned within 30 days via ksubyjeans.com/returns
  • Are return fees covered?
    Free returns for U.S. orders, international customers pay return shipping

Sizing & Fit

  • How do I choose the right size?
    Check our detailed Denim Fit Guide on each product page
  • Do your jeans stretch?
    Yes, most styles contain 2% elastane for comfort

Product Care

  • How should I wash my jeans?
    Turn inside out, cold wash, hang dry to preserve color
  • How do I remove stains?
    Spot clean with mild detergent – avoid bleach

Sustainability

  • Are your materials eco-friendly?
    We use organic cotton and recycled fabrics – learn more at ksubyjeans.com/sustainability

Wholesale & Bulk Orders

  • Do you offer wholesale?
    Yes, apply at ksubyjeans.com/wholesale
  • What’s the minimum order?
    $500 for first wholesale purchase

For more help, visit our Help Centerksubyjeans.com/help